Scheduled attendance
Explore the visit Laboratory tests
From checking the request to reception, a clear process for arranging your laboratory visit.
Appointments, prescriptions and information: explore AI reception and a shared calendar.Try an example ↗
PRISMA · DIAGNOSTIC CENTRE
Every examination, a clear pathway.
Enquiry, check-in, documents and collection. The information needed to arrange your appointment, with a clear contact at every stage.
Prepare an enquiryOrganised information.
A clear point of contact.
Visual exploration · illustration
YOUR SERVICES DIRECTORY
Find information for your examination.
Diagnostic appointments
Explore the visit Ultrasound appointments
A clear enquiry to coordinate the requested examination and receive information before attending.
Coordinating an examination
Explore the visit Diagnostic imaging
A dedicated contact to check the requested examination and agree each appointment stage.
After the appointment
Explore the visit Reports and documentation
Know how to receive documents, which steps to check and whom to contact about collection.
BEFORE, DURING, AFTER
Knowing what to expect is part of feeling welcome.
Prisma organises reception around the stages of an examination. Understanding which request to present, how to arrange attendance and when information will arrive helps you find your way before reaching the centre. Reception provides a contact for practical matters without replacing conversation with the professional.
Meet the practice- 01
Orientation
Information follows the stages in order: enquiry, confirmation, attendance and collection.
- 02
Checking
Each appointment is organised around the requested examination and the service’s instructions.
- 03
Clear contacts
Administrative questions and discussions of results have separate contacts and appointments.
BEFORE WE MEET
Finding your way, with clarity.
How do I check which appointment to request?
The centre starts with the examination name provided by the professional. Reception explains how to share the request and checks the relevant service before proposing availability.
Where do I receive preparation instructions?
The appropriate staff provide them through the agreed channel for the confirmed examination. Personal instructions are not inferred from a category name or a calendar preference.
Which documents are needed at check-in?
Reception explains administrative documents and the request to present before the appointment. If you have questions about your documents, you can check them with the centre through the contact given in the confirmation.
Can someone else collect the documentation?
The conditions and requirements for an authorised representative must be checked with the centre before collection. Reception explains the documents, arrangements and designated delivery channel.
Does collection include an explanation of the results?
Administrative delivery and discussion of results are separate steps. Any consultation needs arranging with the professional overseeing the pathway; reception handles practical information about the documents.
PrismaLet’s meet
Clarity, at every step.
From your chosen service to practical arrangements: gather the information and check your appointment details with the centre.
Prepare an enquiry